THE mobile phone has travelled a long way from its original purpose as a simple communication device. Today, it functions as a gateway to education, finance, work, entertainment and social life, compressing entire systems into a single object carried in the pocket. In Bangladesh, as in much of the world, this transformation has been swift and far-reaching. Mobile connectivity has expanded faster than most other forms of infrastructure, reshaping daily life in cities and villages alike. Yet alongside its many benefits, the mobile phone has also altered the nature of crime, vulnerability and governance in ways that demand closer public attention.
It is often remarked that Bangladesh has more mobile phones than toilets. While the comparison is rhetorical, it captures a deeper imbalance in development priorities. Digital access has become nearly universal, even as basic services lag behind. For many people, the mobile phone is now the primary interface with the state, the market and society. Students attend classes through screens, workers receive wages through mobile financial services, families maintain contact across borders and religious practices are increasingly mediated by apps. The device has embedded itself into both the intimate and institutional dimensions of life.
This ubiquity has inevitably created new opportunities for misuse. Across the world, law enforcement agencies now recognise mobile phones as central instruments in a wide range of offences. In Bangladesh, this trend is increasingly visible. Crimes that once relied on physical proximity or face-to-face interaction are now planned, executed and concealed through mobile communication. Fraud, harassment, extortion, misinformation and organised crime have all been reshaped by the speed, reach and anonymity that mobile technology enables.
Financial fraud is among the most widespread manifestations of this shift. The rapid expansion of mobile financial services has brought millions into the formal financial system, but digital literacy has not grown at the same pace. Fraudsters exploit this gap through deceptive calls and messages, impersonation, phishing and SIM-related manipulation. Victims are often persuaded to disclose personal information or transfer funds under pressure, with transactions occurring instantly and proving difficult to reverse. While law enforcement agencies have made efforts to disrupt organised fraud networks, the scale of the problem reflects a broader structural vulnerability rather than isolated criminality.
Mobile phones have also become tools of harassment and coercion, particularly affecting women and young people. Persistent calls, messages, digital blackmail and the misuse of personal images blur the boundary between physical and psychological harm. Offenders frequently use multiple SIM cards and platforms to evade detection, while victims experience distress that intrudes directly into private spaces. These forms of abuse raise serious questions about digital safety, accountability and access to justice in an increasingly connected society.
Street crime, too, has adapted to the value embedded in mobile devices. Smartphone snatching has risen in urban areas, driven by the resale potential of high-end handsets. Once stolen, devices are quickly stripped of identifying information or trafficked across borders, complicating recovery and investigation. For victims, the loss extends beyond the price of the handset. Phones now store personal histories, sensitive data and emotional records that cannot be replaced, turning theft into a deeply personal violation.
Beyond individual offences, mobile communication has transformed the scale and speed of misinformation. Rumours and manipulated content spread rapidly through messaging platforms, often outpacing official responses. In recent years, such content has contributed to public panic, social tension and, in some cases, violence. While the sources of misinformation may be limited, high mobile penetration allows false narratives to travel widely and gain credibility through repetition. Managing this risk without undermining freedom of expression remains one of the most difficult challenges for democratic governance.
Organised criminal networks have similarly benefited from encrypted communication and rapid coordination. Mobile phones enable surveillance, planning and evasion across borders, linking local actors to transnational operations. At the same time, these devices generate digital footprints — call records, location data and metadata — that have become vital to modern investigations. This dual role underscores the paradox at the heart of mobile technology: it both facilitates crime and strengthens the tools used to combat it.
The social costs of mobile-enabled offences are significant. Financial loss, emotional trauma and a persistent sense of insecurity affect victims across class and profession. At an institutional level, underreporting and inconsistent enforcement weaken deterrence and distort public understanding of crime patterns. Reluctance to formally register certain offences, particularly street-level crimes, undermines accountability and public trust.
There are also broader health and social implications. Excessive mobile phone use is increasingly linked to physical strain, disrupted sleep and mental stress. Among children, unsupervised screen exposure can interfere with learning, attention and development. While technology itself is not the cause, the absence of guidance and balance magnifies these risks, pointing to the need for greater awareness rather than moral panic.
From a governance perspective, mobile technology presents complex regulatory challenges. Systems such as handset registration and identity verification aim to reduce theft, curb illegal markets and enhance security. Their effectiveness, however, depends on transparent implementation, consistent enforcement and public cooperation. Regulatory measures that are perceived as abrupt or uneven risk resistance and distrust, even when their technical rationale is sound.
Ultimately, the rise of mobile phone–enabled crime is not merely a policing issue. It reflects deeper questions about digital literacy, institutional capacity and social adaptation. Laws and enforcement mechanisms must evolve alongside technology, but prevention is equally important. Public awareness, education and ethical digital practices are essential complements to punitive approaches.
The mobile phone has undeniably expanded opportunity and accelerated development. Its misuse, however, has introduced new forms of vulnerability that cut across personal, social and institutional boundaries. Addressing these challenges requires a balanced approach — one that recognises the benefits of connectivity while confronting its risks with realism, restraint and responsibility. The task ahead is not to resist technological change, but to govern it wisely.
Dr Md Motiar Rahman is a retired additional inspector general of police.
