HKMA urges Hong Kong banks to upskill workforce on AI

Artificial intelligence (AI) will redefine financial services in Hong Kong, and commercial banks must prepare for the AI revolution, the city-state’s central bank says.

In its latest guidance, the Hong Kong Monetary Authority (HKMA) discussed manpower management in the age of AI, acknowledging that the technology is taking root in the state’s banking industry. Banks are leveraging it to provide customized services for their clients and process massive amounts of data to detect fraud.

While it welcomes the advancements, the regulator says banks must weigh AI’s impact on their workforce.

Technological disruptions are nothing new in banking. When ATMs were introduced in the 1980s, they sparked a shift from cash handling to client relationship management roles, which improved the industry. The HKMA believes that AI can have the same impact if handled properly.

AI-related job losses are not unique to banking and finance. In January, the World Economic Forum (WEF) estimated that the technology could replace 85 million jobs over the next two years. Goldman Sachs (NASDAQ: GSprojected that AI would lead to the loss of 300 million jobs in the long term.

To account for the disruptions, the HKMA called on Hong Kong’s banks to prepare their workforce by retraining and upskilling them for the AI era.

“The key is enhancing the professional knowledge and skill sets of employees, enabling them to complement and co-exist with technology in the AI era. By effectively utilising innovative technology, banks can also enhance customer experience. This will create a ‘triple-win’ outcome for bank staff, customers and the banks themselves.”

The regulator urged banks to set a clear future direction for staff development and allocate enough resources.

For its part, the HKMA pledged to conduct in-depth research on AI’s impact on banking and the future skills gap so that the city-state can keep up with other financial centers.

While AI is improving banking in Hong Kong, sophisticated AI-linked scams are also wreaking havoc on the sector. The state is one of the top five markets in Asia for identity fraud, and coupled with a thriving digital payments industry, it has been fertile ground for scammers. One study revealed that in Q1, fintech fraud surged 216% faster year-on-year, with AI playing a pivotal role.

In one incident earlier this year, a clerk at a multinational bank was tricked into transferring $25 million to scammers who impersonated senior management through AI deepfakes.

In order for artificial intelligence (AI) to work right within the law and thrive in the face of growing challenges, it needs to integrate an enterprise blockchain system that ensures data input quality and ownership—allowing it to keep data safe while also guaranteeing the immutability of data. Check out CoinGeek’s coverage on this emerging tech to learn more why Enterprise blockchain will be the backbone of AI.

Watch: AIBC Summit Manila highlights blockchain solutions, AI innovation in the Philippines

YouTube videoYouTube video

New to blockchain? Check out CoinGeek’s Blockchain for Beginners section, the ultimate resource guide to learn more about blockchain technology.



Source link

Visited 1 times, 1 visit(s) today

Related Article

Ernakulam rural police examine mobile phones seized from counterfeit currency case accused | Kochi News

Kochi: Ernakulam rural police have intensified investigation into a suspected counterfeit currency network after recovering three mobile phones from a 62-year-old man who was arrested for circulating fake notes. The accused, identified as Abdul Rasheed of Pathanapuram in Kollam, was taken into custody by Kuruppampadi police on Thursday.Officers said the phones were also examined by

iQOO 15 unboxed ahead of launch, charging speed downgrade confirmed

iQOO will unveil the iQOO 15 on October 20 at an event in Shenzhen, China. The brand recently shared some pictures of the iQOO 15, revealing its color options and giving us a fair idea of the smartphone’s design. Now, the iQOO 15 has appeared in an unboxing video posted by AnTuTu on Weibo, which

When It Helps And When It Hurts

If you’ve ever wondered why some people sip espresso like water while others end up wired at 3 am, you’re not alone. Coffee divides people – sometimes within the same household – into those who thrive on it and those who suffer the consequences. Mic the Vegan, a popular science communicator with a Master of

iPhone 17 vs. iPhone Air Battery Test Showdown: I Just Crowned A New Winner

Key takeaways: The iPhone 17 Pro Max has outstanding battery life that easily lasts all day with charge to spare. Our exclusive lab data shows you don’t need to pay over a grand for excellent battery life. The $829 iPhone 17’s battery lasts just as long as the $1,099 iPhone 17 Pro. The ultrathin iPhone

The latest mobile hotspots deliver 5G to almost any device while sparing your phone’s battery – here’s why businesses won’t want to snooze on the newest technology

Qualcomm’s recent announcement of the Snapdragon X2 Elite shows that the company continues to strengthen its push to gain a foothold in Windows PCs., particularly as Nvidia pumps investment into a reeling Intel. The X2 Elite outperforms Qualcomm’s previous PC offerings in all the important key metrics. But there’s one feature from the company’s early

Oppo Find X9 series coming to India in November

During the annual India Mobile Congress this year, Oppo and MediaTek announced that the Find X9 series will be the first smartphone lineup to feature MediaTek’s latest and greatest Dimensity 9500 SoC, which was announced in late September. That bit isn’t particularly new information, though. The interesting bit about the announcement is that the Find

Headlines from the Coffee Industry

Our recurring round-up of the latest specialty-coffee industry news. FROM STAFF REPORTS Featured image by Joshua Earle World Coffee Research Recognized in TIME Magazine’s Best Inventions of 2025 World Coffee Research has announced that their Innovea Global Coffee Breeding Network was named a Best Invention of 2025 by TIME Magazine. Launched in 2022, Innovea a

Domestic Violence Awareness: Waukesha coffee shops help spread word

WAUKESHA, Wis. – Coffee is serving as a conversation starter in Waukesha County during Domestic Violence Awareness Month.  Conversation starter What we know: It is a sobering reminder every October from The Women’s Center. Seventy-one people have been killed in Waukesha County acts of domestic violence since 1992.  Advocacy specialist Mo Dempsey said there was

Samsung Galaxy Tab S11 Ultra review

Introduction The Galaxy Tab S11 flagship series premiered at Berlin’s IFA this year and it is available in two sizes – the 11″ Tab S11 and the 14.6″ Tab S11 Ultra. Today, we will explore the larger of these slates, the most premium Samsung tablet right now – the Galaxy Tab S11 Ultra. Thin and

The Best Stovetop Espresso Maker for Design Enthusiasts (2025)

As you know, coffee is life in Italy. But you can still have la dolce vita stateside with the best stovetop espresso maker. Unlike espresso machines that can take up precious counter space, this type of model is typically the size of a tea kettle. The secret to making a great Italian coffee is rooted

Honor’s new teaser details the Magic8 Pro’s telephoto camera

Honor has released some new teasers about its upcoming Magic8 Pro, and specifically about its 200 MP telephoto camera. This will have a 1/1.4″ type sensor, the AIMAGE Honor Nox Engine, a large f/2.6 aperture, and, according to the brand, the industry’s first CIPA 5.5-stop image stabilization. This should handle hand shaking without issue as

Lawmakers Introduce Bipartisan Bill to Prohibit Student Cellphone Use in Pennsylvania Schools

Legislation responds to alarming declines in youth mental health, academic achievement, and social engagement.  HARRISBURG – Citing the steep decline in youth mental health and academic performance during the past decade, Sens. Devlin Robinson (R-37), Vince Hughes (D-7), and Steve Santarsiero (D-10) today announced the introduction of bipartisan legislation requiring Pennsylvania schools to adopt policies

0
Would love your thoughts, please comment.x
()
x