Nacton giant warehouse leaves neighbours ‘in tears’

George King

BBC News, Suffolk

Reporting fromFelixstowe Road, Nacton
George King/BBC Four men and two women standing in a row in a back garden. The large warehouse can be seen in the background.George King/BBC

Residents say East Suffolk Council ignored their concerns over the huge warehouse being built behind their homes

Villagers say a “gigantic mega-shed” built near their homes has blocked their view and left them feeling like they are in a prison camp. What is life like for them, and what can they do about it?

Work on the warehouse at Nacton, near Ipswich, began last year.

The size of six full-size football pitches, it is about 147m (482ft) wide, more than 300m (984ft) long and, at 21m (69ft) tall, towers over nearby gardens.

East Suffolk Council approved final plans for the structure at Equation Properties’ Orwell Logistics Park in late 2021.

The authority says the decision was properly made, but neighbours argue it was “fundamentally wrong”.

They have branded it a “monstrosity” and some say it has reduced them to tears.

George King/BBC Adrian Day is wearing a grey jumper over a white top and a scarf. He is standing in a garden and the large warehouse can be seen in the background.George King/BBC

Homeowner Adrian Day has long campaigned against plans for the large warehouse

“It’s a gigantic mega-shed and, essentially, it is the wrong development, in the wrong location, and that was clear to anyone with common sense,” says Adrian Day, 66.

He says developers rejected a request to put up cherry-pickers that would have given councillors a better idea of its potential size and impact.

“I think local planning is all done just to give local people the illusion that their opinion counts, because what they’ve done is inconsiderate and disrespectful,” he says.

Jamie Niblock/BBC An aerial shot showing the warehouse next to large green field and in front of homes in Felixstowe Road Jamie Niblock/BBC

The warehouse is being built by Equation Properties and is part of Orwell Logistics Park

The structure, still under construction, sits parallel to a railway line and about 40-50m (130-165ft) from the back gardens of some homes in Felixstowe Road, which, despite their Nacton postal addresses, are actually within the parish of Foxhall.

The warehouse, adjacent to the A14, was advertised as having 424 car parking spaces, and 120 bays for lorries.

Once complete, it will be one of three warehouses there, but neighbours say planners could never truly have envisaged just how big it would be.

George King/BBC Alan Thomas is wearing a khaki jacket over a white jumper. He is looking directly at the camera. He has short grey hair. He is standing in his back garden and the large warehouse can be seen in the background.George King/BBC

Alan Thomas says the building blocks out the sun

“We used to have views behind us of trees and fields, but now every time you look out the windows of your house, it looks like a stormy day – it’s horrible,” says Alan Thomas, 61.

“And we barely get any sun, but nothing we have ever said to the council has been taken note of. It’s completely ridiculous and absolutely crazy.”

George King/BBC A large warehouse can be seen at the end of a big back garden, which has a small pond and multiple sheds. George King/BBC

This is the view Mr Thomas sees from his back garden

The original outline planning application, which included since-axed plans for a fourth warehouse, received 29 letters of objection and an objection from Foxhall Parish Council, but was approved in 2018.

“When I applied for an extension, they turned me down multiple times on lots of things, and now they have just gone ahead and let them build this monstrosity,” adds Mr Thomas.

George King/BBC Jenny Upson - a woman wearing a grey jumper standing in a garden. The warehouse can be seen in the background. George King/BBC

Jenny Upson says the warehouse is an “abomination”

In an online brochure for the development, Equation Properties said tenants would benefit from 24/7 access.

“So that means we’re going to see lights and hear lorries and cars and clanking about,” says Jenny Upson, 74, a Felixstowe Road resident for 17 years.

She says the building is an “abomination” and adds: “We were semi-rural but now we are at the edge of an industrial estate.

“We’re having to try to live with it but it’s difficult. It’s horrendous.”

George King/BBC Jim Snell - a man wearing a red hoodie staring into the camera while standing in a back garden. The warehouse can be seen in the background.George King/BBC

Jim Snell, who has lived in Felixstowe Road for more than two decades, says having the warehouse nearby has been “absolutely horrendous”

During the building of the warehouse, residents could not open their doors due to the amount of dust being generated, they say.

One resident, who did not wish to be named, said the vibrations killed the bees in his hives.

Jim Snell, 74, a resident for 22 years, says sounds from trains reverberate off the warehouse and disturb the peace.

“It has been absolutely horrendous for all of us and there has been scant regard given for anything we’ve said,” he says.

George King/BBC A large warehouse can be seem backing onto a back garden in which there are sheds, bird feeders, a wheelbarrow, and other gardening equipment.George King/BBC

The warehouse dominates the skyline behind neighbouring homes

Like his neighbours, he is unhappy about the lack of a graduated colour scheme, meaning the building struggles to blend in.

“When we first moved in, everything was geared to looking down the garden, but now all you see is this battleship-grey band along the top of a warehouse,” he says.

George King/BBC Dave Ward -  a man wearing glasses and a navy and cream hoody standing in a garden staring into the camera. The warehouse can be seen in the background.George King/BBC

Dave Ward had hoped he would live out the rest of his life in his current home, but now he is not so sure

Dave Ward, 72, says: “It looks like there is a thunderstorm all the time and we never see a sunset anymore because it goes down behind the building.

“We all complained, way before it even started being built, but there’s always a reason why you’re wrong and they’re right. At the end of the day, it’s all about money.

“We bought our home eight years ago as our last property, but I think we will end up moving now. You don’t buy a south-facing property just to look at a wall.”

George King/BBC Sheila Snell - a woman wearing a red coat over a pink jumper standing in a back garden. The warehouse can be seen in the background.George King/BBC

Sheila Snell says she had been left devastated by the arrival of the overbearing warehouse

Some residents say the building is taking an emotional toll and affecting their mental health.

Sheila Snell, 69, says she has “shed quite a few tears”.

“I’m absolutely devastated because all I see is what is like a prison wall at the end of my garden, so it is like being in a prison camp,” she says.

“It’s like living in a grey day, every day. Who is going to want to buy something that looks on to a huge steel wall?”

She fears the value of her home might be affected, but according to Rightmove, the average sale price of a house in Felixstowe Road over the last year was £650,000 – 20% higher than the previous year.

Ashtons Legal A close-up image of Amy Richardson's face. She is wearing a red jumper, has shoulder-length hair, and is staring into the camera.Ashtons Legal

Planning law expert, Amy Richardson, says there is “no magic wand” for residents

So what, if anything can be done?

Amy Richardson, a partner in the planning law team at Ashtons Legal, says residents’ only possible form of redress could be a “token gesture” of compensation, for which an ombudsman could lobby on their behalf.

“The difficulty is a homeowner can’t protect a view, [even] when planning applications are submitted in close proximity to dwellings and it’s going to have an impact,” she says.

In this case, she says, it appears the council did consider the impact on residents but made a planning judgement that it would not cause sufficient harm.

“Unfortunately, on this one, there is no magic wand that can be waved to help the homeowners out in any way,” she says.

While she acknowledges a possible effect on house prices, she believes their value will stabilise as the warehouse “settles into its environment”.

“New people who come in will not know any different and some people won’t care [about the warehouse]. But this one, yes; it’s not very pleasant,” she says.

George King/BBC A view of the warehouse positioned behind homes in Felixstowe Road.George King/BBC

The warehouse can also be seen from Felixstowe Road

George King/BBC The corner of the warehouse can be seen next to a smaller building and just behind a railwayGeorge King/BBC

The warehouse backs on to a railway next to homes and other properties

East Suffolk Council, however, is confident it followed the correct procedure here.

“Members of the planning committee, many of whom have strong local knowledge, visited the site and neighbouring properties on two occasions,” a spokesperson says.

“They considered the representations received and heard directly from neighbours in the planning committee meetings.

“The planning decision was made in accordance with the development plan and planning legislation.

“The impact of any development on private property values is not a material planning consideration which affects decision making.

“If it was felt that there had been procedural errors in this planning decision, there was an option to request a judicial review within six weeks of the decision date.

“No judicial review was requested.”

Ben Parker/BBC A woman with tied-back hair smiles at the camera. She is wearing a houndstooth-check jacket, white blouse and gold necklace. She is standing in a churchyard with a gate and the chuch wall behind her.Ben Parker/BBC

Labour MP for Suffolk Coastal, Jenny Riddell-Carpenter, says she recently met residents

Despite this, the BBC understands many residents have lodged formal complaints with the authority, and some are seeking compensation.

“This application was fully and properly assessed in its impact on neighbours, and we do not believe there was any fault in the decision-making process,” the spokesperson adds.

“All complainants have been provided with information summarising the decision-making process and the considerations applied.”

Labour MP for Suffolk Coastal, Jenny Riddell-Carpenter, says she recently met residents and had also been in contact with the warehouse’s developers.

She says she wanted “to make sure that the concerns that the residents have are heard and understood”.

Equation Properties was contacted for comment.

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